Orders over $150 qualify for free DOMESTIC US shipping only. Just use discount code “OVER150” on checkout to apply free shipping. Once the code is input, select the FREE SHIPPING option from the list of carriers (Shipping insurance, heavy items such as beverages, winders, large looms and spindles etc., are excluded).
We strongly suggest you add insurance to your order if you are using the FREE SHIPPING CODE as USPS GROUND SAVER AND UPS GROUND SAVER DO NOT include any insurance coverage.
USPS Priority Mail includes $50 insurance, UPS Ground (and faster) and FedEx orders are automatically covered up to $99. Int’l shipping orders do not include insurance regardless of price; all insurance is optional but highly recommended as we are not responsible for orders lost by carriers. Please see FAQs for more details on shipping.
Did you remember to ADD THE CATALOG to your cart? If you ordered yarn on the pattern page, and you do not see the additional $18 charge for the catalog, please go back and select ‘add’. The pattern is NOT automatically included unless otherwise noted; catalogs are an additional charge. IF YOU WOULD LIKE TO SUBSTITUTE A YARN IN A CATALOG, YOU MUST GET PRIOR APPROVAL.
➡️ ANY ORDERS CANCELED PRIOR TO SHIPPING WILL BE SUBJECT TO A 10% RE-STOCKING FEE; returns are store credit only (no restocking fee applies). See FAQs for more information.
**ALL SALE YARN IS FINAL SALE ONLY AND CANNOT BE USED WITH CATALOGS THAT START WITH 22 OR 23. WE WILL DO OUR BEST TO SEND COMPLETE DYE LOTS ON SALE YARN BUT IT’S NOT GUARANTEED**