Who we are
Our website address is: http://motherknitter.com.
What personal data we collect and why we collect it:
We collect personal data from our users for the purpose of providing them with a seamless ecommerce experience. The personal data we collect includes:
- Contact information such as name, email address, phone number, and mailing address.
- Financial information such as credit card numbers, billing addresses, and other payment details. (Although these are just passed onto our payment processor, Square, and no financial information is store on our servers).
- User-generated content such as reviews and ratings.
- Device information such as IP address, browser type, and operating system.
We collect this information in order to provide our users with a personalized shopping experience, process their orders and payments, and to improve our services. We may also use this data to send promotional emails and newsletters.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Comments:
When visitors leave comments on our website, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
Note, if you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
Contact forms:
We collect personal data such as name, email address, and phone number from users who fill out our contact forms. This data is collected for the purpose of responding to user inquiries and providing customer service.
Cookies:
We use cookies on our website to improve user experience and provide personalized content. Cookies are small files that are stored on the user’s device and track user behavior on our website. We use cookies to remember user preferences and login information, and to analyze user behavior in order to improve our services.
Embedded content from other websites:
Our website may include embedded content (e.g. videos, images, articles, etc.) from other websites. Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Analytics:
We use analytics tools to track user behavior on our website. This data is collected in order to improve our services and provide a better user experience.
Who we share your data with:
We may share personal data with our third-party partners, such as payment processors, for the purpose of providing our users with a seamless ecommerce experience. We may also share personal data with law enforcement or other government agencies in order to comply with legal requirements or protect our users.
How long we retain your data:
We retain personal data for as long as it is necessary to provide our users with a seamless ecommerce experience, but no longer than 36 months after last interaction. We may also retain personal data for legal or administrative purposes.
What rights you have over your data:
Users have the right to request access to their personal data, request that their personal data be corrected or deleted, and to object to the processing of their personal data. Users can exercise these rights by contacting us at the email address provided on our website.
Where we send your data:
Visitor comments may be checked through an automated spam detection service. We may also share personal data with our third-party partners for the purpose of providing our users with a seamless ecommerce experience.
