Shipping
Free Shipping on US orders over $150 with code OVER150 (lower 48 states only).
Excludes heavy items like books, beverages, winders, large looms, and spindles.
See FAQ › Shipping for details.
Insurance
Free-shipping options do not include insurance.
International orders have no automatic insurance — we strongly recommend adding it.We are not responsible for uninsured packages lost by carriers.More info: FAQ › Insurance
USPS Priority includes $50 coverage.
UPS & FedEx include up to $99 coverage.
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Patterns & Catalogs
- For collections 2401 and later, patterns are sold individually.
- For earlier collections (pre-2024), remember to add the full catalog ($18) to your cart — patterns aren’t automatically included.
- Yarn substitutions from patterns or catalogs require prior approval.
Returns & Cancellations
Sale yarn: final sale, non-returnable, dye lots not guaranteed.
Orders canceled before shipping: subject to 10% restocking fee.
Returns: store credit only (no restocking fee).
